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Money Back Guarantee

We guarantee that you'll get results. If you attract less than 15 booking enquiries in your first 12 months advertising on Chalet-Hire.com, we will refund you the full amount of your first year's listing.

How to qualify

The Money Back Guarantee is available:

• On your first home advertised on Chalet-Hire.com

• If you register for the guarantee within 48 hours of your listing being published on the site. Please email [email protected] quoting 'Money Back Guarantee' in the subject line of your email and including details of the property to be covered by the guarantee

And, to make sure that your listing is in good shape, it must have:

• a minimum of 10 photos

• a minimum of 25 weeks available to rent within the first 12 months

• rental rates for at least 18 months from when your advert goes live

• high season weekly rental rates below £1,000 per person

• an availability calendar that is updated at least every two weeks (this allows your
  advert to appear higher in the search results listings for date specific searches).

The guarantee is not available for existing advertisers. It is also not valid if the property is sold during the subscription period or is leased on a long let basis for more than one month.

How to make a claim

Just contact us within the final 30 days of your 12 month subscription. Email [email protected] quoting 'Money Back Claim' in the subject line, including the details of the property you registered for the guarantee and the number of enquiries you have received in the body of the email.

Your claim will be assessed at the end of your subscription period. This offer is limited to one refund per advertiser.

Changes to Money Back Guarantee

Chalet-Hire.com reserves the right in its sole discretion to modify or discontinue the Money Back Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your listing will determine your eligibility under the Money Back Guarantee. The failure by Chalet-Hire.com to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision

Payment of a claim

Chalet-Hire.com maintain the right to refuse a refund, if in our sole discretion, we believe the description, pricing or photography used in the property advertisement to be the cause of receipt of fewer than 15 booking enquiries throughout your first 12 months advertising on Chalet-Hire.com.

Refund payments will either be made via a credit to the card used to purchase the advertisement subscription or via a cheque made payable to the name on the card used to purchase the subscription.

This guarantee runs in accordance with the overall Terms and Conditions of Chalet-Hire.com.